Job Description for Administrative Assistant/Staff Support

As manufacturer of Boat Lifts which are sold worldwide, the team member will be required to develop a comprehensive understanding of our company and its goal to achieve excellent boat lifts and service to our customers. This position will act as a liaison between sales, production and management. By tracking, updating, and maintaining a variety of documents, the team member will be a key to the day-to-day workflow. Providing information timely and organized is the key to successfully operating at this position. Responsibilities: • Input orders into computer system as directed by sales team • Invoice outbound product sales which includes, logistics, receiving/applying payments and other tasks • Provide support to managers & other employees by handling variety of office tasks to ensure that all interactions between the organization and others are positive and productive • Handle complaints & Warranty claims • Answer inbound calls and handle or redirect them as appropriate • Handle in-store retail sales as required • Keep records of customer interactions, process customer accounts and file documents • Follow communication procedures, guidelines and policies • Go the extra mile to engage customers • Interface between sales and customers • Identify and assess customers’ needs to achieve satisfaction • Build sustainable relationships of trust through open and interactive communication • Provide accurate, valid and complete information by using the right methods/tools • Other duties as assigned

Qualifications for Administrative Assistant/Staff Support

• Strong Data Entry and organizational skills • Detail Oriented / Problem Solving • Ability to multi-task, prioritize, and manage time effectively • Punctual, meticulous, and reliable • Familiarity with QuickBooks, CRM systems and MS office including Excel • Prior experience as an office assistant, administrative assistant or accounting would be a plus • High school degree

How to Apply for Administrative Assistant/Staff Support

If you meet the job qualification and interested in working with Hurricane Boat Lifts, please send your cover letter and resume to stephanie@hurricaneboatlifts.com.

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